How a Certification Exam is Developed

Did you ever wonder how a national certification examination is developed? If so, take a minute to read this article from Vita Greco, MA, Director of Psychometric Services, Professional Testing Corporation(PTC). In this article Ms. Greco, details the process and important steps to ensure transparency and validity of the examination. Professional Testing Company is the organization the Patient Advocate Certification

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The PACB Issues Updated Certification Exam Handbook for September 2018 Candidates

PACB today released an updated version of the Certified Patient Advocate (BCPA) Candidate Handbook (June 2018). Most of the updates are minor and related to reorganization of content for clarity and readability. One edit of significance is the addition of a “Transfer Policy.” *Transfer Policy: Candidates who are unable to take the examination on their scheduled testing date/time due to an emergency, may request a

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Patient Advocate Certification Board Certifies First Cohort of Board Certified Patient Advocates

The following is a press release being issued to the media. We’re pleased to let the world know about our newly certified advocates! FOR IMMEDIATE RELEASE Patient Advocate Certification Board Certifies First Cohort of Board Certified Patient Advocates Inaugural National Certification Exam for Patient Advocates Successfully Completed GLEN ELLYN, IL, May 2 – The Patient Advocate Certification Board (PACB) has

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Post Exam Updates, Your Questions, and Requests

The PACB is thrilled with the outcome of our first exam. Most of you have received your results with the great majority of you passing the exam. Congratulations to you! Many of you have written or posted here asking for statistics on the outcomes – how many passed or failed? How many took the exam? Were any of the questions

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Waiting for Your Exam Results?

The many email inquiries we have received over the last several days indicate we weren’t clear enough in our last post to you on March 21.  It read: …it may take up to four weeks once this testing period is complete for you to receive your results. No matter what date you took your exam, the four weeks began when

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First Exam Report and Availability of Results

As of last Saturday, March 17, the first advocates sat for the Patient Advocate Certification exam. A huge step! We have received feedback from a handful of exam takers and the consensus seems to be that the test is a good test of competencies, standards, and ethics. Difficult, but fair. The question we are now being asked regards when individual

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Prepping for the PACB Exam: Sample Question #1

For those taking the upcoming certification exam, we offer some sample questions to help you understand how they were developed, and why one answer choice will be better than the others, even if the others seem plausible. This is the first in a series of sample questions. As stated on the Taking the Exam Page, the exam was built using

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