The PACB Issues Updated Certification Exam Handbook for September 2018 Candidates

PACB today released an updated version of the Certified Patient Advocate (BCPA) Candidate Handbook (June 2018).

Most of the updates are minor and related to reorganization of content for clarity and readability. One edit of significance is the addition of a “Transfer Policy.”

*Transfer Policy: Candidates who are unable to take the examination on their scheduled testing date/time due to an emergency, may request a ONE-TIME transfer to the next testing period. To do this, a transfer fee of $250.00 is assessed.    Any subsequent requests to transfer will require the full registration fee.  Please plan for your test carefully. Any requests for an emergency one-time transfer of the testing date / time must be received within 30 days of your original testing date. To arrange for the transfer call Professional Testing Corporation at 212-356-0660.

Registration for the final exam cycle in 2018 will be closing soon. Make plans now to complete your registration prior to the August 15th deadline for the September 2018.


Exam dates for 2019 are now available and open for registration.

2018 Testing Period (2) 2019 Testing Period (1) 2019 Testing Period (2)
Application Deadline:
August 15, 2018
Application Deadline:
February 15, 2019
Application Deadline:
August 15, 2019

Testing Begins:
September 15, 2018

Testing Begins:
March 16, 2019
Testing Begins:
September 14, 2019
Testing Ends:
September 29, 2018
Testing Ends:
March 30, 2019
Testing Ends:
September 28, 2019